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How To Grow Your Business Through Word-Of-Mouth Marketing

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Do you know what the best form of marketing is? Word of Mouth Marketing. ►Subscribe: https://goo.gl/ScRTwc to learn more secret SEO tips. Find me on Facebook: https://www.facebook.com/neilkpatel/ Read more on my blog: https://neilpatel.com/blog 0:05 Now if you take care of your customers, you do what's best for them, eventually not only are they going to keep coming back and buying again from you, but they're going to tell other people about it. It's funny, everyone these days is trying to optimize to rank higher on Google, to be popular on Facebook, to be popular on Instagram because that's how they believe they're going to grow their business. 0:30 Sure, those things do help. But, the real core reason companies become big is because they solve problems and they do it better than anyone else. If you create an amazing product or service, like look at Slack, for example. People love it. They weren't the first into space, but they're a more usable product. They didn't do much marketing, and it just started growing. If you look at the marketing that they started doing when they raised the money, they were doing television ads with all these animals in their tv commercials. 1:00 No one understood what Slack was based on that tv commercial. But, you know what, they're still a multi-mil billion, not even a million, they're a multi-billion dollar company, and it's because they create an amazing product. And when you create an amazing product or service, that generates more Word of Mouth Marketing, which is the best form out there. If you think about shoes, running shoes, what brand are you going to buy? It's probably Nike because everyone talks about Nike. They know it's amazing. Same with credit cards. You're going to either pick Visa, Master Card, American Express because everyone talks about them. 1:30 Their brand is everywhere. People have had amazing customer experiences with some of these brands. And whatever you look at when it comes to a product or service that you admire, or even a company, like Amazon. A lot of these companies are growing not because of their marketing efforts. They're growing because of Word of Mouth Marketing. And that's not created by being popular on Instagram or being popular on Facebook. That's truly built by providing an amazing product or service, caring for your customers, being the best out there. 2:15 Look at Zappos. Zappos moved their company from Silicon Valley to Vegas, because they needed a more affordable way to do support. They were able to do that in Las Vegas. And their big belief was to provide the best service out there. So when you would call Zappos, and you'd make an order, in many cases even though you paid for ground shipping, they would just randomly give you overnight shipping on your shoes for free. Why? Because they cared about you. They want to give you such an amazing experience that you would tell your friends about them. And that's what caused them to get bought out and being worth now, these days, well over a billion dollars.
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Text Comments (101)
These giant brands didn't instantly get to word-of-mouth, they spent decades building trust among the audience along with a strong relationship. Earning your audience's trust is very important and it can greatly benefit your business and brand.
Neil Patel (1 month ago)
Absolutely true.
Sachin Khanna (1 month ago)
Hii neil can you please share some optimisation techniques for carousels. We have developed a game. And we want to optimize that for google carousels. Please share some techniques.
Neil Patel (1 month ago)
Thanks for the suggestion!
Receita de Chá (1 month ago)
Neil Patel, sou brasileiro e tenho um desafio a lhe fazer. Mostre na prática como as suas dicas podem ajudar os sites em qualquer lugar do mundo, ajude um site a subir (claro que gostaria que escolhesse o meu rsrs). Fico pensando se as dicas de SEO também funcionam da mesma forma no Brasil, pra mim infelizmente ainda não funcionou
Receita de Vovó (1 month ago)
Você pode citar algum para eu conhecer?
Neil Patel (1 month ago)
Funcionam sim. Eu tenho um time aí no Brasil que já faz isso com vários sites com resultados bem interessantes :)
Tino Sossou (1 month ago)
Good job buddy
Neil Patel (1 month ago)
Thanks a lot!
David Dietrich (1 month ago)
It's as simple as great product with great service and your customers will do your marketing for you.
David Dietrich (1 month ago)
Hey NP, thanks for the great content. You help me get me digital marketing career off the ground a few years ago!
Neil Patel (1 month ago)
Yes! Very true.
Luke Derrin (1 month ago)
Hey Neil, I love your content, you have so much empathy for the little guys that are up late every night hustling in front of their computer day after day. Thank you for being on our team.
Neil Patel (1 month ago)
You are very welcome, Luke!
Ishant Suneja (1 month ago)
Hey! I have been following your vlogs regularly, and I really like your work, can you share your views on Google Web Designer and Double clicks.
Neil Patel (1 month ago)
That's great! Thanks!
Adrian chic handmade (1 month ago)
Gracias por difundir sus vídeos en español. Agradezco la información que nos brinda.
Neil Patel (1 month ago)
De nada! :)
Jithendar Dharmapuri (1 month ago)
You are the real marketer!!! Your tips are simply amazing... great job Neil.
Neil Patel (1 month ago)
Thanks a lot!
Vibhor (1 month ago)
Neil, I love this type of videos more than your How To/Tips & Tricks. These are much more informative.
Neil Patel (1 month ago)
Thanks a lot!
Krati Agarwal (1 month ago)
Amazing post sir....but uf you can tell the ways to do mouth of marketing. Or how one can approach to a huge population...will also be great :)
Neil Patel (1 month ago)
Thanks for the suggestion. Perhaps in a future post :) In the meantime, this article can help https://neilpatel.com/blog/hacks-for-the-struggling-startup/
Tim Carey (1 month ago)
Reach out to your ideal customer. Send a personalized email and ask them to share their honest experience from using your product with friends and family on social media.
GLTSA (1 month ago)
Very true. This two minutes video rocks.
Neil Patel (1 month ago)
Thanks a lot!
Chan Ke (1 month ago)
I thought you were going to say New balance! For shoes
Neil Patel (1 month ago)
:)
MyKidSupplies (1 month ago)
I would do this if I was not partnering with eBay and I was manufacturing my own products.
Neil Patel (1 month ago)
:)
Hopeton Wilson (1 month ago)
Hello Neil i have been following your channel for a while now. I have a question, regarding your ubersuggest tool, is there a script i can use to embed the search bar on my blog? Also regarding your new ubersuggest tool, can you do a video how to read and research the metrics on the results? For example it showed a keyword i put in as easy but i do not know how to read it an how to take action. You should do a video on that please.
Neil Patel (1 month ago)
There is no script, sorry. I will make a video soon ;)
madarrauchiha1 (1 month ago)
Hey Neil, I commented this last video maybe you missed it. I’m looking to market my book, both physical and ebook. Can you go over best ways to market it and get sales? Budget is low so I can afford crazy advertising.
Neil Patel (1 month ago)
It will be a long-term strategy if you have a low budget but start blogging about the subject of the book. That way you can start generating organic traffic.
Tim Carey (1 month ago)
Do you have a customer list? Send out an email asking them to share a review, positive or negative on social media. No customers? Spend your marketing budget on promoting a targeted Facebook ad campaign offering access to half the book when they sign up to your newsletter.The same day send out a discount code to buy your full book.
Alaina Kirsch (1 month ago)
So true!! Truly caring about customers 🔑🔑
Neil Patel (1 month ago)
It’s so important!
Baldeep Birak (1 month ago)
Love hearing these short insights. Giving awesome service to every customer is important to me. Look after every single person quickly.
Neil Patel (1 month ago)
That’s the best way to ensure positive branding. Always make sure your customers are happy :)
Shahwaiz Ali (1 month ago)
Your videos are always amazing. I also want to ask you that i am good at understanding, implementing and optimizing business models so how can i form a multi-million dollars company?
Tim Carey (1 month ago)
Focus on building your brand targeting customers that you understand their language and have proof that you can solve their problem. How does your business model equal a million dollar company?
Neil Patel (1 month ago)
Glad you like them! There is no easy answer to your question. There are so many factors involved, however, it is possible to build a successful company with a lot of hard work and determination.
Mihir Vedpathak (1 month ago)
When there are big brands around (as you mention in the video) word of mouth marketing become tough.
Neil Patel (1 month ago)
I don’t think that’s necessarily true. It’s always possible for a small brand to provide something a big brand can’t.
Kiran bhai (1 month ago)
great advice niel
Neil Patel (1 month ago)
Thanks!
Sam Finance Tech (1 month ago)
On point...WOMM is the best marketing. But also the most difficult 😊
Neil Patel (1 month ago)
It isn’t easy, that’s for sure. But if you can make it happen then growth is right around the corner ;)
Techno India By - RTMS (1 month ago)
very nice tips thanks for sharing, i like your video?
Neil Patel (1 month ago)
Thanks!
Amazon Quiz & Giveaway (1 month ago)
Good work bhai.
Neil Patel (1 month ago)
Thank you!
Sandesh Talekar (1 month ago)
always best neil
Neil Patel (1 month ago)
Glad you liked it!
intelligence hack (1 month ago)
Nice
intelligence hack (1 month ago)
Sir pramote my Channel
Neil Patel (1 month ago)
Thanks!
know aabout (1 month ago)
Woah, dude, you're always inspiring me! But please can you help to know which one is the best-putting iframes ads or javascript, because when I put my website at your analyzer they showing me this message '' Your main content should not be loaded in iframes" please some help, and thank you so much for this great tool it really help me solve a lot of problems in my website!!.
Tim Carey (1 month ago)
If you follow this thought, it means you need to use JavaScript to avoid this message. Why not include a text link to a specific product that is relevant and helpful to your readers in your content.
Neil Patel (1 month ago)
That’s why I don’t use ads at all on my site. It’s bad for the user experience and that, in turn, is bad for SEO
Mayur (1 month ago)
Right
Neil Patel (1 month ago)
:)
kanil reddy (1 month ago)
im trying to comment first but missing the chance at now I just commented on 18 position .......i really love u neil ur genius and my inspiration.....
Neil Patel (1 month ago)
Thank you!
Young Indian motive (1 month ago)
Hay neil I am writing an article and tell me how much percentage dofollow and no follow link should be in that artical. How much percentage is Keyword repeat. And some seo tip by which I rank please reply to seo neil sir
Tim Carey (1 month ago)
You can learn from secondary data from competitor's by investing in SEM research tools.
Young Indian motive (1 month ago)
+Neil Patel thanks Neil sir
Neil Patel (1 month ago)
There are no exact numbers or percentages. I recommend you read some of my blog articles about on/off-page SEO. They can definitely help you!
aqubyte com (1 month ago)
49th Like I have done
aqubyte com (1 month ago)
thanks Sir :-)
Neil Patel (1 month ago)
:)
George W (1 month ago)
Neil - you mentioned in your internarional ranking video that putting each langauge on its own sub domain is better than putting different languages in sub folders. How is this true because i thought each new subdomain is treated by google like a new website which would have to be powered up by links separetly to other subdomains? Thanks
George W (1 month ago)
thanks for the response
Neil Patel (1 month ago)
Because it is better for organic search in the reason, even if starting fresh. While you do get some authority from the original site when using sub-folders, it’s very little that actually transfers. If I could do it over, I’d use sub-domains.
sachin raj (1 month ago)
MY --Word of mouth -NEIL PATEL IS A GREAT DIGITAL MARKETER.
Neil Patel (1 month ago)
Thank you!
Farhan Sheikh Ahmad (1 month ago)
Just be honest in what you do and be truthful. Don't be rival, be amazing on what you do. That's all it takes to be on the top of your game ! I remember this, my father used to say a lot in different ways..
Neil Patel (1 month ago)
Very nice and true!!
Aditya Gamer (1 month ago)
Hi I want why your YouTube video doesn't have Hindi captions and also why your website blog is not available in Hindi ?
Tim Carey (1 month ago)
This is a recurring request from subscribers. Happy you are ready to hire team member 151 to handle translation. You are an inspiration for this demographic.
Neil Patel (1 month ago)
Will be eventually ;)
anubhav wadhwa (1 month ago)
Hey Neil, I know this would be off topic, but Please, cover your entire story, from the amusement park job (or before that, from where you started) to where you are now, on this week's QnA Thursday, please, it's my birthday wish. (My birthday is on this Thursday. :-) Thanks for wishing in advance!
Neil Patel (1 month ago)
Thanks for the suggestion and happy birthday!!
TooNs And AnimE (1 month ago)
YO every one
Neil Patel (1 month ago)
Yo!
Matt Rinkerman (1 month ago)
Great, Glad we go back to basics. Still Works
Neil Patel (1 month ago)
Absolutely does :)
sartul (1 month ago)
I get sudden decline in my organic traffic. I know there are so many things which you have to look it like index staus, link quality, anchor text, server, content etc. But than also I can't able to fix this. Is you can suggest me from your end.
Neil Patel (1 month ago)
It’s impossible for me to know what happened to your traffic. Run some SEO audits and start digging around to see what happened and change accordingly ;)
Manav Singh (1 month ago)
Back to Basics!
Neil Patel (1 month ago)
Yup!
sartul (1 month ago)
+Young Indian motive visit neil sir blog and start learning
Young Indian motive (1 month ago)
Manav bhai aap ke ko ae website hai name kya hai. Kya aap seo karte hai. Please help me about seo.
sartul (1 month ago)
You are updated.
Ravish Nizami (1 month ago)
This is really missing these days, just because of social media, taking care of the customers and making them happy is must...
Neil Patel (1 month ago)
It is a huge must!
Hardeep Singh (1 month ago)
Cool, Awesome like always:)
Neil Patel (1 month ago)
Thank you!
FeinoMadeit (1 month ago)
Dope video as always Neil Thks for the info will use this selling beats 😎
Neil Patel (1 month ago)
Thanks a lot and best of luck!

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