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Introduction to Front Office Operations
 
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In this course, you will learn: The importance of effective front office operations, the organisation structure of front office operations, the roles and responsibilities of front-of-house departments and staff, an overview of the guest cycle: pre-arrival, arrival, occupancy and departure, the roles of property or hotel management systems, how front-of-house departments liaise and communicate with other departments in the hotel, how hotels and other accommodation providers differ, such a way as to require different procedures and systems
Views: 26517 Limerick English
Front Office Operations
 
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CLCA 203 LPU-Cavite Front Office Operations Call Reservation Pulling up the reservation Handling of Complaints
Views: 89651 Kea Sanchez
Front Office and Cashiers operations, Restaurant and Bar sales management using HGRELMAN
 
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Reservations, Check-in, Guest Folio Management, Rooms Charging management operations are the main operations handled in this module. HGRELMAN in the acronym for Hotel Guest Relations Manager, a software suite to manage the core areas of a hotel; including reception, cashiers operations, reservation and guest check-in. Revenue analysis capabilities is also included in the software suite. Contact: [email protected]; Website: www.tofengineers.com
Views: 2722 Taofeek Folami
Reservation,Check In,Check Out Procedures
 
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This is our Practical Work for Front Office Task in Semester Two (2) . Example on how to make Reservation , Duties of Front Desk when dealing with guest , and how to handling guests complaints . ANY LACK IN THIS VIDEO IS TO BE FORGIVEN . Practice make Perfect ^^ TEAM MEMBERS : JUDITH JINIKOL,WIHELMINA LANSING,SISCARIELL MAIKOL,AMY CLEVENNA,TOMMY NICOLAS,FAIRUL RONNACHAI
Views: 301378 Fairul Ronnachai
Front Office Department | Hotel Management Courses
 
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Mr. Ziauddin Mirza - HOD, Front Office Department at S.P. More College is here to explain the vital role of front office in hospitality industry.
Views: 203515 S.P. More Foundation
Managing Front Office Operations (Activity Compilation 2018)
 
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Further info or registrations visit our website: http://www.polykarpouhrd.com Follow us on social media: • https://www.instagram.com/polykarpouhrd_chei • https://www.facebook.com/PolykarpouHrd Polykarpou HRD - Investing in People Official AHLEI Partner
Views: 13 Polykarpou Hrd
How to become a Hotel Manager?
 
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Do you want to know how to become a Hotel Manager? Do you like to face challenges and want a career where you can ensure a variety of operations under your command? Hotel management can become incredibly satisfying career path for you. View our hotel management online course syllabus at http://www.bolc.co.uk/. Brentwood Open Learning College offers easy and affordable education with convenient access to our world class study material and professional tutors. With incredible administration packages,unrivaled quality and accessibility Brentwood Open Learning College earned a strong reputation in distance learning services. There is a wide range of opportunities for hotel managers in local and international markets. International hotel businesses provide job opportunities in different countries with the chances of working abroad. Hotel managers are responsible for all the operations of the hotel from financial services to marketing and customer services. Large hotels have managers for each department to report the general manager while in smaller hotels the manager often has to participate in the day by day works like dealing with guests. Hotel manager is responsible for • Setting goals and objectives to be achieved on regular basis • Reading and maintaining financial records with setting budgets • Recruiting, managing and monitoring the staff • Meeting with individuals and groups of customers • Monitoring sales and developing marketing plans for improvement • Estimating and allocating expenses • Effective security planning and inspections • Organising catering, accommodation and other services • Ensuring all operations running efficiently • Ensuring compliance with health, safety and all other laws What skills are required? • Planning and strategy making skills • Effective Communication skills • Ability to manage work under pressure and time limits • Diplomacy and relations building skills • Managing the staff and their activities effectively • Customer satisfaction and customer value skills If you want to earn up to £60,000 by becoming a certified Hotel Manager, Brentwood Open Learning College is offering you following courses to get in this profession Certificate in Hotel Management Level 1 includes the following three modules 1. Introduction to Hospitality Management 2. Front Office Operations and 3. Housekeeping and Food Management. Training and development opportunities are available to progress on higher positions once entered at the junior level. Certificate in Hotel Management Level 3 the students are taken through the following areas of the hotel management The front desk, food & beverage, housekeeping and human resource management. Also covers hotel marketing and promotion knowledge. Course is divided into following six units Introduction to Hotel Management, Managing Front Office Operations, Housekeeping, Engineering and Security, Managing Food and Beverage Operations, Human Resource Management and Marketing and Advertising. Diploma in Hotel Management Level 4 the Candidates are engaged through each of the most significant supervision zones of the hotel - Introduction to Hotel Management, Managing Front Office Operations, Housekeeping, Engineering & Security, Recruitment and Selection, Training and Development, Quality Management, Marketing and Advertising, Managing Food and Beverage Operations, Managing Interdepartmental Communications and Accounting in Hospitality. Facebook: https://facebook.com/bolconline Twitter: https://twitter.com/bolcuk Google+: https://plus.google.com/+BrentwoodOpenLearningCollege
OPERA RESERVATION
 
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Making a reservation in Opera
Views: 951114 Connect For The Best
"Front Desk First Impressions" Front Desk unprofessional segment
 
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"Front Desk First Impressions" http://www.ahlei.org The 25 greatest unprofessional Front Desk sins committed by hotel Front Desk associate (as compiled from a survey of front office managers). A scenario out of our award winning Front Desk First Impressions video.
Views: 956689 Educational Institute
A Day in the Hotel Industry
 
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Let Wilson take you on a whirlwind tour of the exciting prospects in the Hotel and Accommodations sector! Need some career advice? Learn more about our career matching services at www.wsg.gov.sg/career-services.html or call 6883 5885
Views: 244498 Workforce Singapore
Learn how to manage people and be a better leader
 
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Aspire to be a better leader? Then you need to be a team player with the right character traits, interpersonal and communication skills. Learn how to manage people and become holistic leaders with these few quick tips taken from the Leadership and People Management WSQ Course (LPM WSQ). This animated video was developed with the support of Capelle Academy. To get the skills you need to progress in your career, check out the LPM WSQ Course at http://bit.ly/LPM_WSQ
Views: 2352828 Workforce Singapore
Learn About Our Medical Office Admin Program | Concorde Career College
 
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Gain the professional skills to help a medical office run smoothly as an office administrator. Learn to manage daily office operations and assist with business finances, including working with insurance providers for reimbursement on patient care. Students in this program have valuable opportunities for on-the-job training with the completion of a six-week externship in a real-world medical office. ============================= Visit us to learn more about our hands-on healthcare career training. Inquire today! https://www.concorde.edu/ ============================= Follow Concorde Career College on: YouTube: https://www.youtube.com/user/Go2Concorde Facebook: https://www.facebook.com/ConcordeCareerInc Twitter: https://twitter.com/ConcordeCareer
Job Roles For Hospital Administrator –  Front desk,Healthcare,Facility practices
 
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Job Roles For Hospital Administrator: Know more about job roles and responsibility in hospital,clinical units. Coming to Hospital Administrator opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Hospital Administrator. A hospital administrator needs to have good business acumen and organizational abilities to coordinate with various departments of a hospital, recruit staff and also delegate responsibilities. This is a challenging job which would require an individual to handle multiple tasks and manage various departments in the hospital. You, as an administrator have to set clear goals and objectives for all the staff in the hospital. Your interpersonal skills, mentoring, and supervising abilities must be exceptional. Hospitals are high stress environments. You must have the ability to work under pressure and be able to handle all management conflicts and challenges effectively. Basic requirement for this position Usually, employees within the hospital departments, such as, nurses, healthcare professionals, etc are employed as hospital administrators. But, if you want to work for a hospital as a hospital administrator, you must have management ability and leadership skills. A master’s degree in business administration with specialization in healthcare management will be beneficial in getting this job. These are the skills which you will require, additionally • You must have taken mentorship under a healthcare administrator. • You must have knowledge about healthcare law, regulations, and policies for hospitals and hospital staff. • You must be able to create new policies and ensure the smooth operations across all departments of hospitals. • You must manage all the reports of all the duties and responsibilities of hospital staff, doctors, assistants, etc. • You will also manage the financial operations of the entire hospital by developing a financial plan and rates for a variety of healthcare services. • You should also be able to raise funds and find financers for the hospital as an administrator. • You could work across a variety of hospitals, such as, outpatients care, rehabs, specialty hospitals etc. You must know how to create policies and ensure that all the operations in the hospital are in compliance with the healthcare regulatory services. • The work hours as a hospital administrator could be a typical nine hour. You could also, additionally, have to work overnight in case of an emergency. • In whatever facility you choose to work, you must have knowledge about that facility in terms of healthcare law, policies, financial operations, budgeting, and fund raising. Basic requirement of this job This is a job which requires a person to be highly responsible and have excellent leadership and organizational skills. Necessary certifications with regard to healthcare services are needed. You must have knowledge and skills in healthcare management, healthcare financial and business management, knowledge about public healthcare and administration, policy making in healthcare department, etc. Even doctors who have education and training in business administration can apply for this role. Scope of this job You will be heading the operations across various departments of the entire hospital. This role by itself is the highest role in healthcare administration. Apart from this, you can start your own hospital with sufficient funding and experience on your side. You can also choose your specialty in healthcare when you want to establish your own healthcare facility. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Receptionist Training
 
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Free Receptionist Phone Training Provided by Phone Ninjas. This video will teach you how to be great at answering the phone.
Views: 755534 Phone Ninjas
Heading Up the Housekeeping Department at Waldorf Astoria
 
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Evelyne Raden, Executive Housekeeper at Waldorf Astoria Palm Jumeirah in Dubai, sits down with hosco.tv to talk about her path from Front Office to Housekeeping, and about what it’s like to manage 88 employees in a 319-room luxury hotel. Although her original passion was for Front Office, having worked as both an agent and as Front Office Manager, Raden says it was her curiosity about the “flip side of the coin” that led her to try out a position in Housekeeping. She discovered that she loved the department’s huge team, its many moving parts, and the coordination that she had to master to succeed as an Executive Housekeeper. She walks us through a typical day overseeing one of the hotel’s biggest and busiest departments, and she shares her position’s unique challenges and inspirations. According to Raden, to succeed as an Executive Housekeeper, one needs patience—and lots of it! To hear her discuss her favorite part about working on the hotel’s preopening, watch the full video. To watch more cool videos visit www.hosco.com
Views: 50415 hosco
Front office handling complaint ums
 
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Ums students' style in handling complaint. Front office management. He08.
Views: 463899 Ivy Loduni
"Why should I hire you?" - Best Interview Questions and Answers
 
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WHY SHOULD I HIRE YOU is often the last question you will be asked in an interview. Prepare for it. This is your chance to restate the skills you possess that are most relevant to the position and to summarize your other qualities that make you the perfect person for the job, and that's why they should hire you. Outline your answer before you go in, so that you can answer clearly, concisely, and with confidence. Your answer should be short and to the point. It should reflect your professional background as it relates to current needs and problems of the position. Review the job description and tell how you are the right person for the job by matching up your skill set with each bullet point of the job description. In formulating your answer as to why they should hire you, be sure to address these areas: 1. Determine their goals for the position. This should come up during your research into the company and the position. If possible, talk to others who work for the company. If you are unclear on this point, include it in the questions you ask at the interview and be prepared to incorporate it into your answer. 2. Show you have the skills needed for the job. Based on the goals you have identified in step one, determine how your skills and experience support those goals. If necessary, refer back to your list of skills. Get my Top 10 Behavioral Questions and Answers. http://www.JobInterviewTools.com/star/ GET THE COMPLETE INTERVIEW ANSWER GUIDE HERE: http://www.jobinterviewtools.com Download the Top 10 Questions - http://www.JobInterviewTools.com/top10/
Views: 3886042 Don Georgevich
MyPMS Basic Front Desk Operations - Part One
 
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Welcome to BookingCenter Video Training and the MyPMS Basic Front Desk Operations Series.We are glad that you could join us for this learning experience. In part one of Basic Front Desk Operations, we will create a new booking, search for a booking and go over the check-in and check-out a Guest. Recommended for first time users of the Front desk and those needing a refresher.
Views: 4030 BookingCenter
Tips for First-Time Managers  | Sesil Pir |
 
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This short video illustrates how to be most effective as a first-time manager. These valuable tips focus specifically on non-technical skills, human elements, since this is the kind of information which often gets left out in leadership training of first-time managers. Thank you for watching! ------------------------------------------------------------------------------------------------------------------------------------------------------------------- Whirling Chief is an online collaboration platform, driven by a shared belief that traditional ways of working are long gone. We desire to explore new and revolutionary business and human resources practices in their richness and depth as they may best fit into our 21st century, complex, and dynamic lives. We want to bring meaning, wisdom, and humanity into workplaces and workplace practices, so more of us around the globe can live up to and realize our full potential. If you want to join our purpose in shaping how people think about and use the concepts of ‘work’ and ‘workplace’ in new and healthier ways, please subscribe to one of our channels. Follow Whirling Chief news on Twitter: https://twitter.com/whirlingchief Check out Whirling Chief photos on Instagram: https://www.instagram.com/whirlingchief/ Like Whirling Chief on Facebook: https://www.facebook.com/whirlingchief/ Subscribe to our channel: https://www.youtube.com/whirlingchief Note: All content rights reserved and trademarked to Whirling Chief.
Views: 121410 Whirling Chief
Career Advice on becoming a Front Office Manager by Daniella W (Full Version)
 
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Visit http://icould.com/videos/daniella-w/ for more careers info. Daniella Willcock is a Front Office Manager at a Crowne Plaza hotel. While she was at Salford University she worked 20-30 hours to fund herself through the course. That meant that she was getting a lot of relevant work experience while she was being educated, and to pull that off she had to develop her planning and organisation skills as well. So now, at age 27, she is running a team of 30 people in a four star hotel. Highlights at http://icould.com/videos/daniella-w/?length=short
Views: 19557 icould career stories
Hospitality - Industry Overview
 
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Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry.
Views: 184687 TechnoFunc
Front Office in Hospital Management System
 
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This module has 5 sections - Appointment Visitor Book Phone Call Log Postal Complain Appointment - Appointment feature is for making Doctor Appointment. Receptionist or any permitted user can enter doctor appointment details here, also here can be Approved/Cancelled online appointments. To add new appointments click on + Add Appointment button. Here enter Date, Patient ID (if any old patient then enter his patient ID otherwise leave it blank), Patient Name, Gender, Email, Phone, Doctor Message and Status. Visitor Book - Visitor Book is for managing visitor’s records coming in hospital. For this click on Visitor Book button. To add visitor details click on + Add Visitor button, now enter visitor person Purpose, Name, Phone, ID Card Number of Person, Date, In time, Out Time Note and Attached Document if any. Phone Call Log - Phone Call Log is for managing incoming or outgoing call details for this click on Phone Call Log button. To add Phone Call Log click on + Add Call Log button, now enter Person Name, Phone, Date, Description, Next Follow Up Date, Call Duration, NotPostal Receive - Postal Receive is for managing postal inward documents for managing postal receive click on Postal Receive button. To add Postal Receive click on + Add Receive button now here enter From Title, Reference Number, Address, Note, To Title, Date, Attach Document if any.e and Call Type Incoming or Outgoing. Postal Dispatch - For managing Postal Dispatch click on Postal Dispatch button. To add Postal Dispatch click on + Add Dispatch button now here enter To Title, Reference Number, Address, Note, From Title, Date and Attach Document if any. Complain - Complain is for managing any complain raise by any person for this click on Complain button. To add complain click on + Add Complain button now enter Complain Type, Source, Complain By, Phone, Date, Description, Action Taken, Assigned, Note and Attach Document if any. Download http://bit.ly/2U5iu2i Happy me with two click 1 subscribe click 2 press bell icon https://youtube.com/waqasmaqbool Follow me https://twitter.com/waqasoghi https://www.instagram.com/waqaskhan1122213 https://www.facebook.com/waqasmaqbool446 https://www.youtube.com/c/waqasmaqbool https://www.pinterest.com/waqasoghi
Views: 94 Waqas Maqbool
Inside Sports Management
 
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Four Stanford Graduate School of Business alumni discuss the risks and rewards of working in sports management, and what it has taught them about leadership. Read highlights from the video: https://www.gsb.stanford.edu/insights/inside-sports-management Featuring: Joe Lacob, Owner & CEO Golden State Warriors; Paraag Marathe, Chief Strategy Officer, San Francisco 49ers; Dave Kaval, President, San Jose Earthquakes; Ari Segal, COO, Arizona Coyotes; and George Foster, Professor of Management, Stanford Graduate School of Business.
Interview Question: Tell me about a time you handled a difficult situation
 
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You'll definitely encounter this question during your next interview, so make sure you know how to answer it! For more career tips, visit http://careerly.co
Views: 1966600 Careerly
Career in Front Office Operations by Atul Mamgain (Team Manager in Vana Retreat)
 
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http://www.lifepage.in/Career.php?in=Front%20Office%20Operations&id=20170812-0001 Install LifePage Android App to watch the full video: https://lifepage.app.link/20170812-0001 Using LifePage Android App you learn about various careers by watching videos of real professionals. Then you do Self Assessments to choose a career. www.lifepage.in
Views: 111 Team LifePage
How to interview for a management position without experience
 
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Interviewing for a management job without the necessary experience can be tricky. But most managers don't know what they are doing anyways, so you have that going for you. The key to interviewing for a management job with experience is that you'll want to show them something that makes you remotely qualified. You need to connect the dots for them and convert your past experiences into showcasing your management skills. Maybe you were a project leader, or maybe you managed small tasks here and there. Maybe you volunteered somewhere and managed something. Even though you did not hold the title of manager does not mean you don't have management experience, you just need to dig for it. Download: Top 10 Questions and Answers. http://www.JobInterviewTools.com/Top10/ GET THE COMPLETE INTERVIEW ANSWER GUIDE HERE: http://www.jobinterviewtools.com/
Views: 179823 Don Georgevich
Executive Job Interview Tips: 3 Keys to Getting a Senior Role
 
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Join career expert and award-winning author Andrew LaCivita as he discusses Executive Job Interview Tips: 3 Keys to Getting a Senior Role! For much more FREE content, see the https://www.milewalkacademy.com/ -------------------- GET INTERVIEW INTERVENTION HARDCOVER FREE! -------------------- Get the Interview Intervention Hardcover, eBook, and Audiobook while supplies last! The $29 book is FREE. I bought it for you. I'm also adding in the $27 digital experience. I only ask that you pay $7 so my friends at the warehouse can pick it, pack it, and ship it. I'll send it anywhere in the world for $7! Get it here: http://bit.ly/YTFreeInterviewIntervention -------------------- MORE FREE STUFF -------------------- JOB SEARCH WEBINAR: HOW TO FIND A JOB YOU LOVE: http://bit.ly/FindJobYouLoveWebinar-yt ATTENDEES GET MY FREE EBOOK ACE ANY JOB INTERVIEW: Master the Best Answers to the 14 Most Effective Job Interview Questions! JOB INTERVIEW WEBINAR: 3 KEYS TO ACE ANY JOB INTERVIEW: http://bit.ly/aceanyjobinterviewwebinar ATTENDEES GET MY FREE EBOOK ACE ANY JOB INTERVIEW: Master the Best Answers to the 14 Most Effective Job Interview Questions! RESUME WEBINAR: 3 SECRETS TO GET YOUR RESUME NOTICED: http://bit.ly/getresumenoticedwebinar ATTENDEES GET MY FREE RESUME TEMPLATE + CONTENT BUILDER! -------------------- CONNECT WITH ANDREW -------------------- Join Andrew’s email list: http://milewalk.com/mwblog Get Andrew’s books and training: https://www.milewalkacademy.com Facebook: https://www.facebook.com/andrewlacivita Twitter: https://twitter.com/arlacivita LinkedIn: https://www.linkedin.com/in/andrewlacivita Instagram: https://www.instagram.com/andrewlacivita iTunes free podcast:https://itunes.apple.com/us/podcast/tips-for-work-life-andrew/id1120387046 -------------------- SUMMARY -------------------- What's happening when you're job interviewing? You exchange information. You need to have the right responses to the employer’s questions. You need to ask good questions. You need the right background. You need to impress. 1. It’s about their future, not your past. You need to get the interviewers, the most senior interviewers, thinking into the future. If you can't get them to imagine what their life will be like and what their company will look like with you there, you'll never get hired. 2. Leaders are inclusive and inspiring. You need to be the high tide that lifts all the boats. Leaders build more leaders. They don't build more followers. You need to show them you're great at inspiring and inclusive. You're great at building teams. 3. Stay away from one-and-done questions because then you’ll be done. Specifically, I mean asking a great question, then receiving their response, and then moving on to the next question. That's the big mistake! The message you're sending to them is that you are a puddle skipper. You are not somebody who's digging deep to get information and collecting it all. You're not well researched. You’re not digging deep enough to get the information you need to make a good decision. -------------------- ABOUT ANDREW -------------------- Andrew LaCivita is an internationally recognized executive recruiter, award-winning author, trainer, and founder and chief executive officer of milewalk and the milewalk Academy. He’s dedicated his career to helping people and companies realize their potential, consulting to more than two hundred organizations and counseling more than eleven thousand individuals. He often serves as a trusted media resource and is the award-winning author of Interview Intervention, Out of Reach but in Sight, and The Hiring Prophecies. -------------------- ABOUT TIPS FOR WORK AND LIFE® -------------------- Tips for Work and Life® is a weekly careers, hiring, and motivational show full of helpful job search strategies, career management and acceleration tactics, recruitment techniques, and self-help aids with the award-winning author, career coach, and trainer Andrew LaCivita. Tips for Work and Life® has been cited by several sources as a Top 5 Careers and HR Blog. Andrew includes these 3-15 minute multicast shows as part of his blog and podcast. #milewalkacademy #executiveinterview #jobinterview #careercoach #careercoaching #interviewintervention
Views: 191246 Andrew LaCivita
Hotel Management System | The All-in-One Online Hotel Software
 
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eZee Absolute Online Hotel Management System: One stop solution to simplify all your Hotel Operations It is highly flexible and feature rich online hotel software. Bringing together all the strength of cloud technology and value-added features, it simplifies hotel operations while utilizing every opportunity to boost hotel revenue. It requires no download, no installation, no service and not even an IT personnel to operate it. eZee's all inclusive Hotel Management System gives you complete control over your property along with uninterrupted connection with eZee’s Restaurant POS, Online Booking Engine and Channel Manager. eZee's Hotel Management Software automates all the daily and recurring operations like -Front-office management -Reservation Center -Invoicing -Rate Management -Housekeeping -Guest portal -Revenue management -Reporting and Analytics and much more. Best part, a mobile application of eZee Absolute is also available to manage things on the go. Offering all the operations on your fingertips, the hotel PMS app brings easy access, swift navigation and effortless hotel management. This single system is capable of managing multiple properties.Take your business to the next level with our online hotel software. Sign up now and Get 14 days free trial: http://www.ezeeabsolute.com/livedemo.php For more information about eZee Absolute hotel PMS, visit us on https://www.ezeeabsolute.com Download hotel PMS system on Mobile: For Google Play Store https://play.google.com/store/apps/details?id=com.ezeetechnosys.absolute&hl=en and for Apple Store visit https://itunes.apple.com/in/app/ezee-absolute/id1162554088?mt=8&ign-mpt=uo%3D4
Inspire your Team! Ultimate Leadership Speech. Give Great Powerpoint Presentations - Keynote
 
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http://www.globalchange.com Great leadership speeches - connect with audience passion. How to give world-class powerpoint presentations using Powerpoint 2007, Powerpoint 2011, on PC or Mac. How to wow your audience as CEO or Chairman at an annual corporate event. How to win customers and communicate vision at corporate events. How to structure your presentation, using embedded videos, images, multimedia content. Common powerpoint mistakes. Death by Powerpoint. How to lose audience attention. How to make a speech and how to give a world-class lecture. How to prepare a talk. How to communicate with an audience. How to overcome stage fright and stage nerves before giving a speech. Customer + team passion, change management - leadership styles to change teams, structures, processes, organisations, businesses. Take hold of your future: emotions. Lessons from the past in trends analysis, growth strategies, leadership training, motivational speaker. Patrick Dixon biography, bio, cv - ranked one of world's 20 most influential business thinkers alive today (Thinkers 50 2005) Great events change people: 4,500 event organisers(MPI. Keynote conference speaker (MPI).Future corporate events: motivational leadership programmes, executive education, team development, innovation seminars, strategy workshops, consumer groups, marketing forums, competitor analysis think tanks, team building exercises and motivational client events. Effective management depends on great communication of leadership vision, mission and strategy. Future of banks, banking, insurance, health, technology, social media, advertising, telecom, mobile phones, smartphones, e-commerce, retail, manufacturing, logistics, supply chain management, oil industry, energy, environment, green tech, pharmaceutical industry, education, government trends, regulation, compliance, human resources. Conference organisation and event planning. Great leadership speeches, motivational tools for team leadership, and how to communicate with large audiences. Change management, business transformation and vision building. Video by keynote conference speaker and Futurist Patrick Dixon. How to motivate business leaders for high performance, profitability and shareholder value. Industry trends for successful events in banking, banks, financial services, investments and fund management, insurance, retail, manufacturing, logistics, services, advertising brands, marketing, aviation, travel, transport, tourism, construction and real estate, government and non profit organisations, energy, sustainability, sustainable innovation, green technology, open innovation, crowdsourcing, outsourcing, food and drink / beverages, fast-moving goods (FMG), IT and communications, mobile phones, smart phones, satellite, entertainment industry, music industry, media, public relatiions, human resources, change management, strategy, risk management and other sectors. Secrets of successful corporate events, and how to give a great, inspiring, uplifting, encouraging, powerful CEO keynote speech. Effective executive education, programme development and manager training. Work-life balance and workplace motivation, leadership styles and team building. Staff retention, motivation, recruitment and talent development. University degree courses, MBAs and career progression. Why staging, lighting, theatre and performance really matter in successful corporate events. Videoconferencing, virtual teams, virtual working and virtual organisations why most people do not like videoconferencing and how to make video interviews or presentations work in conference programmes. How to create and deliver great lectures using powerpoint and other technology. Innovation and creativity in conference planning or business school programmes. Impact of global warming, climate change and energy prices on demand for corporate events, corporate travel and event location. Secrets of great event production, staging and use of multimedia. Presentation by keynote conference speaker, author and broadcaster Patrick Dixon author of Sustainagility, Building a Better Business and Futurewise.
Steve Jobs talks about managing people
 
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"we are organized like a startups"
Views: 4026636 ragni
HR Interview Question and Answers for Freshers
 
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Crack your HR interview with these questions and answers for freshers. Easy tips and techniques allow you to prepare, practice and develop the best sample answers. Useful for positions like Engineers, MBA, Marketing, QA, BCom, CSE, DBA, HR job, Recruiter, Pharmacist, Receptionist, Retail, Sales etc.
Views: 629905 CareerRide
ResNexus Understanding Yield Management: The Law of Supply and Demand
 
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In this video we discuss the concept of Yield Management and how the economic laws of Supply and Demand interact with Yield Management
Views: 23336 ResNexus
Indian Restaurant Kitchen: Is this Busy and Fast Action? at Taste of India, Drummond Street, London.
 
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✓ Follow us on Instagram: https://www.instagram.com/mr07623445678/ ✓ In this video we revisit Camden's very own "Bangla Town street" (namely Drummond St.) to get very much a privileged peek inside the kitchen of Taste of India restaurant, to watch the chef cooking up his version of some of the UK's most popular and favourite dishes. This video gives some idea of what the cook has to do in terms of working very fast (in a busy restaurant environment) to serve hungry waiting diners when cooking up freshly made food..........without the use of a microwave!!! We also watch the "Tandoor Wallah" making Naan bread. A special thank you to Mr Redoan Pasha and all of the restaurant team who welcomed us and graciously allowed us a privileged glimpse into their kitchen to do the videoing. Here's links to their various social media pages: Facebook: @tasteNW1 Twitter: @tasteofindianw1 The restaurant is located at 126 Drummond Street, Euston, London, NW1 2PA 020 7387 0606 (Video recorded on Friday 30th December 2016). I created this video with the YouTube Video Editor (http://www.youtube.com/editor)
Hotel Management System | The All-in-One Online Hotel Software
 
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https://bit.ly/2QnkIZ0 Hotel WiFi Software Antamedia. eZee Absolute Online Hotel Management System: One stop solution to simplify all your Hotel Operations It is highly flexible and feature rich online hotel software. Bringing together all the strength of cloud technology and value-added features, it simplifies hotel operations while utilizing every opportunity to boost hotel revenue. It requires no download, no installation, no service and not even an IT personnel to operate it. eZee\'s all inclusive Hotel Management System gives you complete control over your property along with uninterrupted connection with eZee’s Restaurant POS, Online Booking Engine and Channel Manager. eZee\'s Hotel Management Software automates all the daily and recurring operations like -Front-office management -Reservation Center -Invoicing -Rate Management -Housekeeping -Guest portal -Revenue management -Reporting and Analytics and much more. Best part, a mobile application of eZee Absolute is also available to manage things on the go. Offering all the operations on your fingertips, the hotel PMS app brings easy access, swift navigation and effortless hotel management. This single system is capable of managing multiple your business to the next level with our online hotel software. Sign up now and Get 14 days free trial: For more information about eZee Absolute hotel PMS, visit us on Download hotel PMS system on Mobile: For Google Play Store and for Apple Store visit
Views: 0 swicitoR
Food & Beverage Department | Hotel Management Courses
 
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Mr. Vijay Suradkar, HOD, Food & Beverage Department at S.P. More College is here to give a short introduction about the topic.
Views: 252899 S.P. More Foundation
Hospitality क्या है हिंदी में ?? ✓
 
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Hospitality refers to the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. Follow us on Face book : www.facebook.com/SOULNGO1 Follow us on G+: https://plus.google.com/116324182838191227371 #hospitality #hotel #hotelmanagement
Views: 71309 SOUL NGO
Team Leader Interview Questions And Best Answers
 
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http://www.job-interview-site.com/team-leader-interview-questions-for-team-leader.html Team leader interview questions and best answers. This video gives some of the best leadership interview questions with suggested answers. The team lead interview questions are asked to managers, executives and supervisors. Learn more on these questions and the way to handle these tough question affectively in a job interview. What makes a good team leader? How do you rate yourself as a team leader? Read also: * http://www.job-interview-site.com/how-would-your-rate-yourself-as-a-team-playerleader-or-anything-else.html * http://www.job-interview-site.com/what-makes-a-good-team-leader.html See more videos of job-interview-site.com Channel on YoutTube: http://www.youtube.com/user/JobInterviewSite Our Site: http://www.job-interview-site.com/
Views: 272902 JobInterviewSite
Top 10 Hotel Management Tips for Managers in the Hospitality Industry
 
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http://www.ampli.com/ Hotel managers have the task of ensuring customers are satisfied and overseeing all of the different activities and departments of a hotel: banquet hall, restaurant, conference center, tourist attraction, fitness center, spa/wellness center, and more. Here are the Top 10 Tips for Managing a Hotel: 10. Build and lead a great team. As a hotel manager, you are only as good as the team around you. That is why forming and fostering a great team is of utmost importance. Focus on developing a company culture that reflects the goals of the company. Connect with workers and be present in the life of the hotel. As a manager, a compliment and a smile go a long way to developing a positive team environment. 9. Always learning and improving. Hotel managers are often a jack-of-all-trades because their position forces them to be: business manager, recruiter, teacher, trainer, cleaner, crowd controller, bartender, the list goes on! 8. Greet your guests. The classic rock song Hotel California's lyrics captures the power of a good first impression of a hotel manager, "There she stood in the doorway // I heard the mission bell // And I was thinking to myself // This could be Heaven or this could be Hell." 7. Be Prepared for Emergencies. The Radio Hailer Emergency Communication System Because the availability of electricity is not always an option during these situations, it is important to have a communication channel that is not dependent on electricity. A battery-powered Portable Public Address System is the perfect option. The Radio Hailer Emergency Communication System from AmpliVox allows users to communicate over a mile and to an audience of up to 5,000 people, while the Safety Strobe Megaphone will record your emergency message and play it back amplified. 6. Strategic Business Relationships. Whether it be offering guests coupons to a local restaurant, offering discounts through tourist destinations, or partnering with local universities and corporations, strategic business relationships can be a powerful way to ensure a constant stream of people are coming through your doors. 5. Be internet savvy. There are several reasons why hotel and restaurant management professionals need to be web savvy. 1. Hotel Marketing: All hoteliers want to know how to better market and brand themselves. Using social media sites like Facebook, Twitter, & YouTube is great way to connect with potential customers. An example of a useful YouTube video is to make a two-minute video that captures the top 5 reasons your hotel rocks! Make your website locally optimized for search. This is an easy way to connect your hotel to those looking for a hotel in your specific area. Submitting your hotel's address and website on Google Maps and Places will pay dividends for years to come. 2. Customer Service: More and more hotel reservations are booked online. For the convenience of your guests, offer online booking, and make sure your hotel is listed on sites like Expedia, Kayak, and Priceline. Connect your hotel management system to your online booking program and you are able to automatically build an email list for email marketing. 3. Reputation Management: Often times a small fraction of customers who had a bad experience are more likely to write a negative review than the overwhelming majority who had a great experience. This can pose to be a problem for those in hotel and tourism management. 4. Have the right equipment. Hotels need to have the right hotel supplies to be able to maintain their business and daily activities. It is important to have a hotel management software systems, transportation for airport shuttles, the right lecterns and podiums in your conference room, and the right public address systems within the hotel. The Victoria Solid Hardwood Multimedia Lectern from AmpliVox is the perfect addition to any meeting or conference room. The classic style, multimedia functionality, optional built-in sound system, and portability makes the Victoria a favorite among hoteliers and presenters alike. 3. Boundaries. 2. The customer is always right. Always! Listen to complaints and don't just fix them, fix the root problem behind them. Turn the weakness into a strength by using the complaint as an opportunity to improve the way your hotel functions. Do everything you can to turn an upset guest's problem into a good story they will want to share of how you went above and beyond the call of duty to ensure their good experience. 1. Have fun! As a manager, it may seem like you have a never ending list of things to do. Enjoy your guests, enjoy your staff, and enjoy your work.
Views: 233327 AmpliVox Sound Systems
7 Easy ways to be highly productive at work - Improve your interpersonal skills
 
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7 Easy ways to be highly productive at work - Improve your interpersonal skills Blog : http://www.learnex.in/become-highly-productive-improve-interpersonal-skills Skillopedia video to learn 7 easy ways to be highly productive at your workplace. This video focuses on how to improve your interpersonal skills. Whether you’re a business owner or an employee, there’s a good chance that you’re concerned about improving productivity at work. Productivity tends to improve business operations, increase profits, and boost employee morale, and productivity is very closely linked to efficiency. Below you will find the top seven tips for becoming more efficient at work: website : http://www.letstalkpodcast.com Facebook Fan page - http://www.facebook.com/skillopediaone Learn to prioritize It's important to learn to prioritize your To Do list or task list in order to be highly productive at work. Stick to this list does not digress and you will be able to complete all your tasks in the given time. Avoid all distractions Avoid all distractions such as social media, online surfing ,mobile phones at work. Focus on your work completely to be highly productive. Shield yourself from negativity Workplaces can sometimes be filled with gossip and negativity. It's important to remain unaffected in order to maintain your high productivity at work. Approve of yourself It's very natural to keep looking for acknowledgement and approval from your colleagues and bosses. Avoid doing this however, as if you don't get the approval that you're seeking for you may end up getting very affected and hence your productivity me suffer. Approve of yourself be confident and give you 100% do you work in order to maintain your productivity. Forget past failures Each time you face a difficult challenge at work if you keep remembering your past failures and replaying them in your mind ;it will affect your productivity ...avoid doing this. Look ahead and focus on your work 100%. This is the key to becoming highly productive at work. Believe in the impossible That's right I said believe in the impossible which means believe that nothing is impossible. That impossible is possible to. This mind-set will help you do your best at work and increase your productivity. Learn not to be overwhelmed When we are overwhelmed, our productivity suffers. In times of stress it's very important to keep it together in order to maintain high productivity levels. Keep learning ,increasing your knowledge ,and working on yourself When we keep learning new things and new skills ,then we are motivated to keep doing better and better at work ...this leads to higher productivity.
Front-End Architecture | Setting Up & Organizing your Website Projects | Coding Tutorial
 
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In this episode, I talk about how I organize my Front-End Develoment Projects to use modern technologies like SASS, Javascript, Task Runners and build my sites in a modular way. Remember to Subscribe https://goo.gl/6vCw64 Modern Web Front-End Web Development requires a bit more focus than it used to. You still basically link your stylesheets and scripts in your HTML document, but how you do that and how to redo that is important for workflow and the modular style of sites. Check out my video on ways to preprocess CSS: https://youtu.be/sMi9wuR22FE I cover the following in this video: 1. How to set up your project files organizationally 2. How to pre-process your CSS to make life easier 3. How to use, and what tools to use for Pre-Processing (task runners, terminal, Codekit) 4. How to think about code in a modular way The important thing is not that you set up and organize your projects just like me, but that you do it at all. There are many ways of doing that but it's about a way of thinking. Read these great articles to learn more about how to organize CSS. http://bradfrost.com/blog/post/atomic-web-design/ http://getbem.com/introduction/ https://smacss.com/ ------------------------------------------------------------------------------------ ////////// Website http://www.jesseshowalter.com - ////////// Subscribe: https://goo.gl/6vCw64 - ////////// Social Twitter: http://twitter.com/iamjesseshow Anchor: https://anchor.fm/iamjesseshow Instagram: https://www.instagram.com/iamjesseshow Medium: https://medium.com/@iamjesseshow - ////////// Equiptment Vlogging Camera - Panasonic G85 http://amzn.to/2EwumHn - Drone- DJI Spark http://amzn.to/2CpodH9
Views: 54245 Jesse Showalter
ClubExpress - Associations
 
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ClubExpress, provides thousands of associations with an Internet platform to manage both front-office and back-office operations. ClubExpress is a single, integrated platform that includes a public website, a members-only section, and a full suite of administration tools to run the organization. Contact us to talk with a representative to see how ClubExpress can work for your organization.
Views: 2685 ClubExpressDotCom
"How did you handle a difficult situation?" in Job Interview
 
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"Tell me about a difficult situation or challenge you faced in a workplace" By asking this question, employers are trying to see how you (A) take charge in handling a challenging situation, or (B) collaborate with your coworkers as a team to solve a conflict. They want to know if you have critical thinking and problem solving skill, how you approach the problem and the level of responsibility you take in challenging situations. It is very important to make sure that you use an example that demonstrates your ability to handle difficult situation. So do not mention about when you elevated the responsibility. Rather, talk about times when you stepped up and took a leadership position by collaborating with your coworkers. In order to construct effective story, use PAR model and follow the 3 steps. 1 Problem: Identify the problem. What was the issue? 2 Action: How did you and your coworkers analyzed the problem and took actions to solve the issue? 3 Result: What was the positive outcome in result of the action? By following PAR model, you can frame your story well. Watch the video to see example answer and start constructing your answer. Jobspeaker is a FREE service to help job seekers find better jobs. Login today!
Views: 658619 Jobspeaker
PAZO - The Operations Management Platform for Retail Chains and Large Facilities
 
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PAZO is a software platform that helps organisations in managing their daily routine operations in an effective way. It empowers the teams by a better reporting tool which ensures that the right data is communicated to the right individual from the right place and time. In a nutshell it digitises all the operations that are driven through manual methods of reporting from the front line and back office.
Views: 685 PAZO
VCE operations management
 
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operations
Views: 334 Monique McCorry
HM212 Housekeeping Operations and Management : case study suicide in hotel
 
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HM212 SEC.2411 Bangkok university
Views: 1014 NalinRill
Luis Lincke, front office & reservations manager, Villa Joya
 
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Luis Lincke, front office & reservations manager, Vila Joya at the World Travel Awards Europe Gala Ceremony 2012 at Conrad Algarve
Views: 488 World Travel Awards
A career in Hotel Management
 
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https://jshm.co.in/ These are exciting times for hospitality graduates. Career options with a hospitality management degree/ hotel management degree are vast. The skill acquired in hospitality study makes one highly employable. The growth in the service sector area in India is phenomenal. According to the Ministry of Finance, the service sector registered an impressive growth rate of 8.6% CAGR last year. Tourism in India is also on the rise. Besides being a significant generator of foreign revenue, Tourism is also a potentially a large sector of employment. Considering India’s rich cultural heritage, variety in ecology and growth as a sporting nation, the scenario for the country’s tourism economy is bright. Here are some fact related to tourism and employment 1. World over tourism sector supports 292 million people through various jobs. This is one out of every ten jobs! 2. India is the world’s seventh largest tourism economy in terms of GDP. 3. There are 40.3 million jobs in 2016 in India related to tourism which is 2nd largest in terms of total jobs supported by Travel & Tourism. It is 9.3% of overall employment in India. Despite the increasing use of technology, the hotel industry is and will be dependent on its vast workforce. Machines cannot offer care and comfort that is provided by human elementthrough machines. Today hospitality management degree is one of the most emerging popular courses after 12 th grade. There are various career options that are offered after completion of the degree in hospitality. Hotel Career options with a hospitality management degree The traditional career option after the completion of the degree in hospitality is working with hotels. There are four functional core areas in hotels where the degree holders can work:  Food and Beverage Service Job options for a fresh graduate are in restaurant management, bar management, room service and banquet operations  Food and Beverage Production Students who are interested in cooking can choose between specialising in baking or a particular cuisine. Ample career options for culinary students exist in Cruise liners, Restaurants and Hotels  Housekeeping Management This skill is in much demand as this is directly related to customer satisfaction. Jobs available in the housekeeping department of a hotel are; Floor supervisors, public area managers, Laundry in-charge, Florist and Housekeeping managers.  Front Office Management This is a perfect career option for individuals who enjoy meeting new people and relish interacting with people. Careers in front office include guest service attendant, reservations manager, concierge, accommodations manager etc. The student during his degree gets inclined to one of the areas of the hotel and can work towards the specialisation of it. A career option for a hospitality management graduate is not limited to just hotels. Employment opportunities also exist in other industries. Food Service Industry Lucrative employment opportunities exist in food service management. Biggest recruiters in this sector are fast food companies and restaurant chains. Brands like the McDonald's, Pizza Hut and Subway, give an outstanding career with growth opportunities. Industrial catering and the food processing units also require a large pool of skilled workforce every year. The career growth for culinary students is usually faster in the foodservice industry. Jobs /Entrepreneurial options with a hospitality management degree A hospitality graduate has the knowledge and skillsets to be successful in the hospitality sector. This means that a hospitality graduate could choose to become an entrepreneur. The economic environment is ideal for youngsters to start their business venture. More food service establishments are required to address the growing eating-out culture. This gives an opportunity for many aspirants to venture into food service outlets get self-employed. The advantage is that in comparison to other entrepreneurial ventures the capital expense is limited. Housekeeping and Utility management is another career that is upcoming. Managing sizeable multi-utility shopping centres and that are in metropolitan cities is a big business. With a small team of professionals, a hospitality professional can efficiently deliver in this business of facility management services Conclusion The career options in hospitality are fantastic with a lot of growth in tourism and hospitality. Also, government initiatives to increase tourism, this hospitality industry will see a further increase in employment opportunities. Visit http://jshm.co.in/testimonials-page/ for more details on Career options with a hospitality management degree. https://www.facebook.com/JSHMHOTELSchool/?ref=bookmarks https://jshm.co.in/2018/01/21/5-trendy-but-unconventional-hospitality-careers/
CAVIT (Central Arizona Valley Institute of Technology) Medical Assistant HS Progam
 
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Welcome to the CAVIT (Central Arizona Valley Institute of Technology) YouTube channel. We are a public school district working in partnership with eight area high schools where 11th and 12th grade students can begin preparing for high wage, high demand jobs while still attending high school. CAVIT Medical Assistant Program Highlights: *Operate CAVIT's student-run medical clinic that offers healthcare screening services to community residents. *Deliver vital care services alongside medical professionals that include assisting in office surgeries, performing lab tests, and taking vital signs. *Manage medical front office operations by scheduling appointments, maintaining patient files, and creating records for insurance reimbursement. CAVIT's Medical Assistant Program Career Focus: Prepared for immediate employment as a medical assistant and further college medical assistant education.
Views: 1028 cavitschool
Lodging Managers Career Video
 
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JOB TITLE: Lodging Managers OCCUPATION DESCRIPTION: Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations. RELATED JOB TITLES: Bed and Breakfast Innkeeper, Front Desk Manager, Front Office Director, Front Office Manager, Guest Relations Manager, Guest Service Manager, Hotel Manager, Night Manager, Resort Manager, Rooms Director ONET: 11-9081.00 Learn more about this and other occupations, jobs, and careers at: www.CareerOneStop.org
Views: 586 CareerOneStop

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