Home
Search results “Customer service training resources”
Customer Service Training Video: Tips for changing how the customer sees and remembers you
 
12:35
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communication videos and audios http://www.danoconnortraining.com In this video on EXEMPLARY CUSTOMER SERVICE: USING WORDS THAT YOU WANT PEOPLE TO ASSOCIATE WITH YOU, world-renowned customer service trainer Dan O'Connor shows you how to "plant" words in the minds of your customers so they associate those words with you, your organization, and the type of service that you render. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before the competition does. For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world. Check out Dan's online class at http://www.onlinecommunicationtraining.com Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store Dan's course: http://www.onlinecommunicationtraining.com/tour   Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
What is customer service ? The 7 Essentials To Excellent Customer Service
 
12:28
Want access to David's New, in-depth customer service training? Visit http://www.purecustomerservice.com/p/youtube and enroll in the Pure Customer Service Training Program today! In this YouTube Video, learn "What is customer service? The 7 Essentials To Excellent Customer Service" in this complimentary video series from business coach and consultant, David Brownlee. CEO of Pure Customer Service and founder of www.PureCustomerService.com and The Pure Customer Service Training Program, 8 Secrets To Create Raving Fan Clients. Call or email us today to find out we can help grow your business through coaching, consulting or our training programs www.PureCustomerService.com Customer service is more than waiting on customers. It includes trying to exceed customer expectations. More common retail and customer service interview questions and sample answers are a good place to start. Customer service is the service provided to customers before, during and after purchasing and using goods and services. Good customer service provides an avenue for follow up. Customer service is the provision of service to customers before, during and after a purchase. According to David Brownlee and the www.purecustomerservice.com "Customer service is a series of 7 essentials to excellent customer service. Mar 2, 2013 -- Customer service is the practice of providing customers with a positive, helpful experience. Good customer service must include 7 essentials and a great customer service training company like davidbrownlee.com. For the Institute of Customer Service "Customer service is the sum total of what an organization does to meet customer expectations and produce customer satisfaction. Customer service is important because customer service does more than simply provide a means to drive sales. It is also said that when companies have a stong customer service program, customers keep coming back. Definition of customer service: All interactions between a customer and a product provider at the time of sale, and thereafter. Customer service adds value to a customer and their overall experience with your company. Can you answer these Sales and Customer Service questions? I am handling a training session on customer service for the public works department of a city near you. The enhancement of customer service is the driving force behind the redefinition project. It is important to David Brownlee and Associates that all staff know the 7 essentials to excellent customer service. Why Is Excellent Customer Service So Rare? Five Needs of Every Customer. External and Internal Customers. Customer Attributes. Cost of Losing a Customer can be huge. A customer service advisor, or CSA, (also customer service associate and customer service representative) is a generic job title in the service industry. It covers a broad spectrum of jobs. Customer care involves putting systems in place to maximize your customers' satisfaction with your business. Sales and profitability rely on ensuring your customer loyalty. Feb 6, 2013 -- David Brownlee also blogs here. "Customer Service is about creating a relationship of trust and loyalty with customers that transcends the interaction of the company and their clients. Customer Care refers to systems in the business place that will maximize your customers' satisfaction with your business. Learn more now! (800) 299-3449. May 5, 2013 -- Customer service is helping a customer with any issues or concerns they may have on a product or anything else relating to the place at which you find yourself and your company. Jan 25, 2013 -- Many marketers are evaluating what role customer experience and customer service should have in their 2013 marketing goals. The answer is easy. www.purecustomerservice.com Mar 7, 2012 -- The ultimate guide to the question: What Is Customer Service? 19 experts from customer service, small business, and marketing share their expertise. Customer service handles company issues in stores, over the phone and even by email. Companies that produce highly technical products, such as software or hardware need to do an exceptional job. Oct 5, 2012 -- "I can't get in touch with my customer service rep is something you hear all too often. I need to talk to someone about my bill. Please call me." David Brownlee (800) 299-3449 can answer all of your customer service training questions. Some surprising studies, stories, and documentaries have come out about customer service, and they could change the way you run your business. Experts from www.purecustomerservice.com are awesome.
Views: 757521 CoachDavidBrownlee
Customer Service Vs. Customer Experience
 
15:22
For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ Customer service vs. customer experience; Do you know the difference? One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why. On the left, list five companies you return to again and again, and on the right write the reason for doing so. For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________." The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business. #1: Fast - 0:38 #2: Quality - 0:49 #3: Cheap - 0:57 #4: Luxury - 1:10 #5: User Friendly - 1:23 #6: Customer Service - 1:38 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 584681 Valuetainment
Power Phrases for Customer Service: Communication Skills for Nurses, Hospitality, Call Centers +
 
04:54
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and free communication training resources: http://www.danoconnortraining.com I heard a lot of nurses and hospitality workers really got a lot out of this, so if you're looking for communication skills for nurses, this is a great one for you. In this customer service training video on DANGER AND POWER PHRASES FOR WORK AND HOME, world-renowned communication skills expert Dan O'Connor advises you to replace common customer service and communication phrases with a statement and follow-up tag question so that people will be more apt to say yes--and more importantly so they will feel GOOD around you (and therefore are more apt to say yes again!) This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. Dan gives you the words that will undoubtedly help you become a stellar customer service representative and a more savvy communicator in general--and one who gets things done.If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before your competition does. If you like Dan's YouTube training, you might want to consider Brian Tracy, Leo Gura, Brian Johnson, Les Brown, Tony Robbins, or Evan Carmichael. Then please write me to let me know what you think! For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world. Check out Dan's online class at http://www.onlinecommunicationtrainin... Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store Dan's course: http://www.onlinecommunicationtrainin...   Facebook: http://www.facebook.com/communication... Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In https://www.linkedin.com/in/danoconno... Pintrest: http://www.pinterest.com/danoconnortr... Google+:https://plus.google.com/u/2/b/1001999... YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
Customer Service Training: Replace the Danger Phrase: "Our Policy" from Say This! Not that
 
03:29
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communiction resources: http://www.danoconnortraining.com In this video CUSTOMER SERVICE TRAINING: OUR POLICY IS. . . . communication expert Dan O'Connor shows you how to avoid seriously aggravating customers by answering their needs with the statement: "Well our policy is. . . ." He tells you why this statement NEVER results in a satisfied customer! And he will give you the right words for this situation--words that will not further irritate an angry customer. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before the competition does. For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world Check out Dan's online class at http://www.onlinecommunicationtraining.com Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store Dan's course: http://www.onlinecommunicationtraining.com/tour   Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
Internal Customer Service Training
 
02:21
Internal Customer Service Training - http://goo.gl/WSmdmS - Let Proven Training Solutions deliver internal customer service training to your staff to collaborate more effectively and decrease internal stress. We'll help you break down barriers and silos that exist between departments and help decrease the number of complaints from external customers due to poor quality. We'll deliver informational excerpts from our on-site training programs to help you lead and manage for success! About Proven Training Solutions Proven Training Solutions Designs, Develops & Delivers On-Site Training such as internal customer service training, project management training, human resources training, performance management training and more. #customerservice
Provide Quality Customer Service - SITXCCS002A
 
09:19
Head to http://www.ascet.edu.au for more resources and information on our online and in-house qualifications or http://www.saxtonhale.com.au/alad/view_library.cfm for more information on how to purchase this video, along with other quality training videos and resources for commercial use.
Views: 2900 AscetTech
How to Deliver Disappointing News to a Customer--Customer Service Skills Training Video
 
03:00
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 http://www.danoconnortraining.com In this video on How to Deliver Disappointing News to a Customer, communication skills expert Dan O'Connor shows you how to introduce bad news so that it is more palatable to customers. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. Dan's self-help tips can be immediately implemented and the result will be transformative. If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before the competition does. For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world. Check out Dan's online class at http://www.onlinecommunicationtraining.com Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store Dan's course: http://www.onlinecommunicationtraining.com/tour   Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
Customer Service Training: Power and Danger Phrases that will help or hurt customer relations
 
03:26
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and FREE communication resources: http://www.danoconnortraining.com WHAT THE POLISHED CUSTOMER SERVICE PERSON SAYS--AND SHOULD NOT SAY! Our computers are slow?? Don't say that! Expert professional effective communication corporate trainer and motivational keynote speaker Dan O'Connor delivers his danger phrase and power phrase video tip of the week. Power phrase, "While this is processing, tell me about..." This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before the competition does. For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world. Check out Dan's online class at http://www.onlinecommunicationtraining.com Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store Dan's course: http://www.onlinecommunicationtraining.com/tour   Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
3 Tips for Customer Service Professionals  #1: How To Use Power Phrases in Professional Greetings
 
04:07
Dam's latest video: Responding To Offensive Remarks At Work: https://goo.gl/eupSWZ --~-- FREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 https://danoconnortraining.com/3-tips-customer-service-professionals-1/ for free resources, including the free audio download. In this series, Dan gives you 3 tips for customer service professionals. In this tip on how to use power phrases in your greeting, you'll learn what the steps are that you can implement that set you apart as a polished customer service professional. Click Here: https://tinyurl.com/l4ewq8m To download Your Free Copy of Dan's Full-Length Video: The Best Danger and Power Phrases of 2016. These professional development classes online and personal development courses are great self-help books in audio and video format like audible, but these lessons are free. If you'd like to try out his entire communication skills video and audio program for free, you can try it out no risk for seven days at https://danoconnortraining.com/product/step-out-of-the-shadows-and-speak-complete-course/ Body language secrets, reading body language, body language tells, signs, and more like on TedTalks-- you'll learn it all, and these lessons are great for autistic people of all ages. If you like these communication skills courses for free online, make sure to check out Dan's effective communication skills training videos and online courses website -link below- where you'll find: -Communication skills training videos for free -Effective communication skills courses online -Audio programs on communication skills -Books about communication in the workplace -Customer service skills lessons -Funny customer service videos -Webinars on communication and customer service -Help Dealing with Difficult People and more. A little more about this online communication skills training course in English for free: -Buy The Dealing with Difficult People Book: https://danoconnortraining.com/product/say-this-not-that-danger-phrases-and-power-phrases/ -Free 7-day pass to Dan's Weekly Communication Skills Course Online: https://www.onlinecommunicationtraining.com -Download Your Free Copy of Dan's Latest Full-Length Video Program On Communication Skills: https://tinyurl.com/l4ewq8m -Check Out Dan's Other Critically-Acclaimed Book, Say This--Not That!!: https://danoconnortraining.com/product/energy-vampire-slaying-101-book/ Both of Dan's books sold on Amazon boast a 4.-out-of-5-star rating; something you don't see often, especially with books about hoe to improve your communication skills. -Check them out on Dan's website here: https://danoconnortraining.com Of course, Dan's most popular communication skills training program in English is Step Out of the Shadows and Speak!! Tactical Communication Learning System. You can find that here: https://danoconnortraining.com/product/step-out-of-the-shadows-and-speak-complete-course/ Dan O'Connor's Bio: Internationally acclaimed author, trainer, and keynote speaker Dan O’Connor has been leading the communication training industry for more than 20 years. Through his bestselling books Say This—Not That and Energy Vampire Slaying: 101; his #1 rated YouTube channel, Communication Training Videos with Dan O’Connor; his popular online course http://www.OnlineCommunicationTraining.com; and his breakthrough proprietary tactical communication learning system, Step Out of the Shadows and Speak; Dan has been setting new benchmarks in training, and transforming the lives of millions of people as well as countless organizations all around the world. Before launching Dan O’Connor Training, Dan’s professional development was laser-focused, helping the customer service divisions of top companies, such as Equitable Financial, JCPenney, and Wells Fargo. However, being a big believer in listening to what the world is telling you to do rather than telling the world what you’d like to do, once he received enough suggestions to get into teaching, Dan started teaching on the elementary level at Harland Johnson Del Bosque before becoming a professor at Autonoma University Guadalajara, and ultimately taking his unique teaching style to the world with Dan O’Connor Training. Dan divides his time between the United States and Mexico, where he lives just outside of Guadalajara, in San Antonio Tlayacapan, a lakeside village nestled in the Sierra Madres. It is there that Dan lives to spoil his two Springer Spaniels—Maggie Mae, his material girl If you have watched Dan’s videos on the 5 languages of love, appreciation, and respect you’ll know, and the four-legged relationship hero that’s changing the course of communication history: Buddy the Dog. Dan can be reached at [email protected] You can learn more about him and his training on his website, www.DanOConnorTraining.com, or you can call him at 877-570-1573 701-205-4141 if calling from outside the US.
Excellence in Customer Service
 
01:11
This is video of Snap shot of the Soft Skills Training and Soft Skills PPT Resource Material, Ready made PPT available for your use and your trainings. No need to waste your time of designing & developing PPT. More than 150 PPT on various soft skills subjects available, which can be edited. You can add, modify and delete slides PPT from the presentation. Presentations on various soft skills topics like Attitude, Time Management, Leadership, Communication skills, Team Work, Personality Development, soft skills, mind control, business management, change management, conflict management, customer service, goal setting, interpersonal skills, stress management, public speaking, success, motivation and train the trainer, Training Games and stories that coach. Currently available are 38 Training & Management Pack which you can pick and choose from. Shabbar Suterwala's Tagline: Bridging the gap between what you are and what you can be..! Introduction Corporate Soft Skills Trainer NLP Practitioner Psychological Counsellor Business Coach Seminars and Workshops on Self Development Personal and Professional Effectiveness ------------------------------------------------------- List of Soft Skills Training Program: -------------------------------------------------------- Leadership Skills Effective Communication Skills Effective Time Management Skills Team Building and Working in Teams Business Presentations Skills Effective Managerial Skills Personal Effectiveness for Personal and Professional Growth Business and Corporate Etiquette Winning at Workplace Personality Development Problem Solving and Conflict Resolutions Creativity and Decision Making Change Management Success through Positive Mental Attitude 7 Habits of Highly Effective People Special Program for New Recruits Campus to Corporate Management Development Programs Work Smart -Prioritizing, Planning & Organizing ----------------------------------------------------------------- Other Motivational & Inspirational Resources ----------------------------------------------------------------- http://shabbarsuterwala.blogspot.com/ Pearls of wisdom http://leaders-workshop.blogspot.com/ Inspirational Motivational Videos & Presentations http://time-managementor.blogspot.com/ Time Management Tips, Tricks & Suggestions http://training-and-trainers.blogspot.com/ International Trainers & their Sharing http://nlp-sharing.blogspot.com/ NLP stuff and video http://seeandgetinspired.blogspot.com/ Inspirational & Motivational Posters http://bust-the-stress.blogspot.com/ Bust the Stress - Stress Busters http://business-training-online.blogspot.com/ Business Training Online http://quotes-for-the-day.blogspot.com/ Quotes for the Day http://communication-skills-material.blogspot.com/ Communication Skills Resources For Purchase of the Soft Skills Resources & Soft Skills Training Material http://www.ShabbarSuterwala.com/products ------------------------- Favorite Authors ------------------------- Anthony Robbins Tony Robbins Brain Tracy Jim Rohn Les Brown Narendra Modi Barack Obama Oprah Winfrey
Views: 2120 Shabbar Suterwala
You Need the Resources for Great Customer Service
 
07:12
It is challenging enough to make sure adequate resources are in place to handle the peaks and valleys that businesses experience on a daily, weekly, and monthly basis. The task is made even more difficult when the resources are not in place to cover even the baseline of expected demand. When focusing on customer service, it is easy to get caught up in training programs, customer outreach initiatives, and satisfaction surveys — all of which are vital. However, it is more important not to lose focus on the most basic idea of all: Do we have the resources in place to deliver service levels we are striving to achieve? Watch the video for Adam's thoughts on how the idea of resources is often glossed over, yet is one of the most crucial in delivering customer experiences. ____________________________________________________________________________________________________________________________________ CONNECT WITH ME Twitter: https://twitter.com/adamtoporek Instagram: http://instagram.com/adamtoporek Snapchat: https://www.snapchat.com/add/adamtoporek Facebook: https://www.facebook.com/customersthatstick HOW WE HELP Customer Service Training: http://customersthatstick.com/customer-service-workshop/ Keynote Speaking: http://customersthatstick.com/hire-business-keynote-speaker/ Customer Service Blog: http://customersthatstick.com/category/blog/ Be Your Customer’s Hero: http://amzn.to/1BGj6em ____________________________________________________________________________________________________________________________________
Customer Service Skills Training - Managing Customer Expectations
 
03:29
www.KristinaEvey.com Not adequately managing the expectations of the customer can have a negative impact on their decision to do business with us again. Are you losing business because the perception of the customer is jaded due to their own expectations? http://kristinaevey.com/op/keep-your-customers/ provides the resources you need as a small business owner to make more money with your existing customers.
Views: 4752 Kristina Evey
Human Resources Tip: Customer service
 
03:03
http://www.MaxPeoplePerform.com Michelle and Lynda sit down to chat about customer service.
Views: 1190 MaxPeople
Customer Service in the Library
 
04:30
One of the most important aspects of being a librarian is having good customer service skills. Following the RUSA guidelines (http://www.ala.org/rusa/resources/guidelines/guidelinesbehavioral) helps immensely, but it's no replacement for being friendly, calm, cool, and collected. I'm getting to know new editing software and had some major issues with audio/video syncing during this, so forgive me. I hope I can get the settings better figured out next time. TWITTER https://twitter.com/acawrse INSTAGRAM https://instagram.com/psych0rabbit
Views: 2807 Allison Smith
Writing emails in customer support: 6 tips you can use (ACTIONABLE)
 
03:29
As a support agent, it is important to know how to craft emails that customers love. After all, 72% of consumers say they prefer email over any other channel to communicate with companies. Writing a good email depends a lot on getting some of the basic email etiquettes right. Etiquette that you can easily maintain using a checklist. In this video, we will look at the 6 main checks you need to do before you hit ‘send’ on any email. Sample email templates that you can learn from here: https://bit.ly/writing-support-emails-blog Join the Freshdesk Academy to download resources related to this video and to find more courses about customer support - http://bit.ly/freshdesk-academy Check out Freshdesk, an intuitive, feature-rich, affordable customer support software: http://bit.ly/freshdesk-homepage
Customer Service | ASL Resources Training & Consultancy
 
02:02
Lets us benefit you by improving your customer service... Learn 5 Ways to Make Customers Feel Important! --------------------- Don't forget to subscribe us for more! Visit our website at http://www.asl-solutions.com E-mail : [email protected] Find Us on other Social Media Network: 1) Facebook: http://www.facebook.com/ASLTrainingDesk 2) Twitter: http://twitter.com/ASLTraining 3) Linkedin: http://www.linkedin.com/in/asl-training-3973749b 4) Google Plus: http://plus.google.com/+ASLResourcesTrainingConsultancyShahAlam/posts --------------------- || The Art of Adventure for Lifelong Learning || --------------------- Related Search: ASL Training, ASL Training Consultancy, ASL Training & Consultancy, Mohd Aslam, ASL Group, Program Usahawan, ASL for Members, customer service training program, customer service
SHEmotions Resources Customer Service Basics Training
 
06:28
Customer Service Basics Training for CEOs and Business Owners
SITXCCS003A: Manage quality customer service
 
01:10
Overview video SITXCCS003A: Manage quality customer service http://www.didasko.com/resources/SITXCCS003A-Manage-quality-customer-service.php Didasko Learning Resources is a leading developer and supplier of world-class Learning Resources for the vocational education and training industry. Specialising in the Hospitality and Retail sectors, our comprehensive resources and systems for training providers, trainers and learners deliver superior learning outcomes and improved operational and marketing effectiveness. Visit us at http://www.didasko.com
Call Center Agent Customer Service Training
 
01:00
https://www.serviceskills.com/about - Free Demo Code! Test drive America’s Premier Soft-Skills Training ServiceSkills is an award-winning eLearning platform that improves the way your team communicates with customers and coworkers. This affordable system delivers world-class skills designed to raise customer satisfaction levels, reduce employee turnover and enhance team communication. Over 150 skill-driven lessons cover the spectrum of workplace topics such as customer service, sales, team effectiveness, diversity, harassment, bullying, best practices for email, conflict resolution, mentoring, managing and more. The platform features video lessons, quizzes, answer feedback, key point reminders and certificates of completion. A robust administrative tracking system enables managers to monitor usage, recognize performance gaps and track progress by department and employee. All packaged in an intuitive, hosted SaaS platform -there’s no hardware to buy or software to install. Organizations using a Learning Management System (LMS) can deliver this same content via SCORM and AICC-compliant courseware. Help your staff: Improve Customer Satisfaction Enhance Email Etiquette & Writing Skills Build Diversity, Inclusion & Bullying Awareness Reduce Conflict Between Coworkers Defuse and Retain Irate Customers Maximize Teamwork with Millennials Develop Mentors & Coaches Telephone Doctor® Customer Service Series Service Matters℠ Roundtable Series ServiceSims℠ Challenge Series Email Matters℠ The Art of Better Service Series Basic Selling Skills from A-Z℠ 8 Keys To A More Respectful Workplace℠ How to be a Terrible Team Member℠ [email protected]℠ Leveraging the Potential of Millennials What To Say When℠ Team Building Series What To Say When℠ Conflict Resolution Series What To Say When℠ Mentoring Series Newmarket Learning℠ Leadership Series Houndville℠ Animated Workplace Series
Views: 2066 ServiceSkillsDOTCom
Customer Relations - How To Improve Customer Service Skills
 
08:01
Get 🙌 all of my FREE resources HERE 👉 http://bit.ly/bbworkwithme Join MY Biz & Branding FaceBook Group 👉 http://bit.ly/FBGroupBB In this video I’m going to teach you a few customer service training ideas to help develop a system for how to handle customer complaints, questions and feedback. This is a quick and easy tutorial for How to improve customer service. As long as a customer feels important and like their thoughts have been heard they tend to excuse any issues they may have had with a product or service. Customer Service is a skill anyone who is going to work in customer relations must have. These are a few customer service tips for how to improve customer service skills! Also check out these great tutorials: https://youtu.be/tn0veQ7_stI and https://youtu.be/dnpMqQnt8WY as well as, https://youtu.be/J9n_ddbJbQA https://youtu.be/ZyRjFYdtflY ★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★☆★ Subscribe to my 🎥 #YouTube Channel 👉 http://bit.ly/BBYTsub ★☆★ Connect with me on Social Media 💃 @BlogginBrandi ★☆★ ♦️ Instagram: http://bit.ly/InstaBBYT ♦️ Twitter: http://bit.ly/TwitterBBYT ♦️ Facebook: http://bit.ly/FacebookBBYT ♦️ Pinterest: http://bit.ly/PinterestBBYT ♦️ SnapChat: @BlogginBrandi #BlogginBrandi
Views: 166 Bloggin Brandi
Customer Service Management
 
02:46
This highly-interactive training course will give you the tools, resources, and best practices you require to enhance customer relationships and promote customer service within your organisation. In today’s customer-oriented business environment, providing customer service management requires a combination of effective communication strategies, persuasion techniques, and conflict resolution skills. Management & Leadership Training Seminars: http://aztechtraining.com/training-courses/management-leadership Training Seminar & Courses in Dubai: http://aztechtraining.com/training/dubai-uae Training Seminar & Courses in Kuala Lumpur: http://aztechtraining.com/training/kuala-lumpur-malaysia Training Seminar & Courses in London: http://aztechtraining.com/training/london-uk Training Plan http://aztechtraining.com/training-plan
The Power of Good Customer Service
 
18:17
For more resources on this topic, visit http://www.stepintosuccess.com/direct-selling-now-customer-care/ For additional resources and training from Direct Selling Now, join our free community at http://www.directsellingnow.biz Belinda Ellsworth Step Into Success
The Marriott Way: Empowering Employees and Enhancing Customer Service to Drive the Bottom Line
 
01:24:48
Title: "The Marriott Way: Empowering Employees and Enhancing Customer Service to Drive the Bottom Line" Presenter: Tony Hewes Description: Marriott's "Spirit to Serve" is more than a mere feel-good corporate slogan. In fact, it's the innovative vision that imbues the entire Marriott culture and that's driven the company's global success. In this fast-moving and informative presentation, Tony Hewes—a senior human resources executive and a 34-year Marriott veteran—will give attendees an insider's perspective of how the philosophy works for Marriott, as well as tips for helping you implement its principles to benefit your organization. Hewes will explain the relationship between Marriott culture and service excellence from an employment and engagement perspective. He will present data-driven and anecdotal evidence to show how cultivating a work environment where employees are valued can result in exceptional customer service and increased profitability. Additionally, he'll outline how Marriott identifies the most critical drivers of customer satisfaction, and then designs and implements training to reinforce the behaviors that lead to true customer satisfaction. Bio: Tony Hewes is Market Director of Human Resources for Marriott, serving the South Orange County, California region. A 34-year veteran of Marriott with a career devoted to human relations, Hewes considers himself an HR "generalist," with responsibilities including employee relations, compensation planning, training and development, as well as federal and state compliance. He has a passion for learning and facilitation, having helped drive such Marriott initiatives as Total Quality Management, Engaging Hearts and Minds, Living our Core Values, Navigating Through Change, and others. He is a certified to facilitate programs using the Meyers-Briggs Type Indicator (MBTI) instrument. Hewes is a graduate of the University of California, Santa Barbara and resides in San Clemente, California. A world traveler, Hewes' vacation destination of choice is Puerto Vallarta, Mexico. For more information on the Marriott, please visit: http://www.marriott.com/ For more information about the California Southern University School of Business, please visit: http://www.calsouthern.edu/business/
Views: 41682 CalSouthern BUSINESS
5 simple tips to cultivate EMPATHY in customer service
 
03:07
Join the Freshdesk Academy to download resources related to this video and to find more courses about customer support - http://bit.ly/freshdesk-academy Read: A guide to empathy in customer service --http://bit.ly/empathy-custserv Empathy is the most important skill you need if you are in customer support because you’ll talk to different kinds of customers from varied backgrounds every day. Check out our blog for more content like this: http://bit.ly/fd-blog Here are some conventional and unconventional ways in which you can cultivate empathy: 1. Understand your biases 2. Read fiction 3. Maintain positivity 4. Understand your customer base 5. Teach Check out Freshdesk, an intuitive, feature-rich, affordable customer support software: http://bit.ly/freshdesk-homepage
LeeAnne Homsey's Customer Service Training for Food Service Professionals (HTBT)
 
03:28
Amazing Food Service Training Program: Is The Best Motivation For Your Hospitality Staff. Teaching Your Food Service Staff to Create Unforgettable Customer Experiences Fast! http://restaurantstaffrescue.com Restaurant Owners: Show Your Employees How To Genuinely Appreciate Your Customers! (It's So Easy) Food Service Business Owners: Save Thousands Of Dollars And Increase Sales Every Month! In Today's Competitive Food Service Industry You Must Train Employees To Create A Superior Customer Experience In Order To Get Your Customers Coming Back. To Excel In Hospitality, You Need Superior Customer Experience Training. Now You Can Create Superior Customer Service and Unforgettable Customer Experiences That Make You Stand Out In The Food Service Industry! Discover the Superior Customer Engagement Training Techniques That Have Customers Coming Back for More. "Learn How to Provide Superior Customer Service and Hospitality Engagement Before Your Competition Does." Learn how to provide better customer service using free internet, global, local resources and food service customer experience training. Learn the new engagement necessary for restaurant businesses to thrive. See how to quickly motivate and engage your customers to create memorable "Tweetable" customer experiences thousands of times a day. Get On Track! Train To Create Thousands Of Customer Engagement Opportunities! My business building program specifically designed for Hospitality Business Professionals, Employees, Owners and Managers. Food Service Professionals click here to find out how! Discover and navigate the massive, new, free marketing world available to you.... and how to harness it to create superior customer experiences. Read the book for more @ https://www.createspace.com/4625850
Stop Negativity by Communicating With Kindness: Communication Skills Training from Dan O'Connor
 
22:14
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 https://www.danoconnortraining.com for more communication skills training videos, audios, and more. Dan's Books: https://danoconnortraining.com/product-category/books/ These professional development classes online and personal development courses are great self-help books in audio and video format like audible, but these lessons are free. If you'd like to try out his entire communication skills video and audio program for free, you can try it out no risk for seven days at https://danoconnortraining.com/danoconnorlandinghome//store/effective-communication-skills-training-course-by-dan-oconnor/ Body language secrets, reading body language, body language tells, signs, and more like on TedTalks-- you'll learn it all, and these lessons are great for autistic people of all ages. If you like these communication skills courses for free online, make sure to check out Dan's effective communication skills training videos and online courses website -link below- where you'll find: -Communication skills training videos for free -Effective communication skills courses online -Audio programs on communication skills -Books about communication in the workplace -Customer service skills lessons -Funny customer service videos -Webinars on communication and customer service -Help Dealing with Difficult People and more. A little more about this online communication skills training course in English for free: -Buy The Dealing with Difficult People Book: https://danoconnortraining.com/product-category/books/ -Free 7-day pass to Dan's Weekly Communication Skills Course Online: https://www.onlinecommunicationtraining.com -Dan's Free Communication Skills Training Resources Online: https://danoconnortraining.com/danoconnorlandinghome//free-resources/ - -Download Your Free Copy of Dan's Latest Full-Length Video Program On Communication Skills: https://danoconnortraining.com/danoconnorlandinghome//free-communication-skills-training-course-online-danger-phrases-video-series-download/ -Check Out Dan's Other Critically-Acclaimed Book, Say This--Not That!!: https://danoconnortraining.com/product/say-this-not-that-danger-phrases-and-power-phrases/ Both of Dan's books sold on Amazon boast a 4.-out-of-5-star rating; something you don't see often, especially with books about how to improve your communication skills. -Check them out on Dan's website here: https://danoconnortraining.com/danoconnorlandinghome/ Of course, Dan's most popular communication skills training program in English is Step Out of the Shadows and Speak!! Tactical Communication Learning System. You can find that here: http://tinyurl.com/stepoutcourse Dan O'Connor's Bio: Internationally acclaimed author, trainer, and keynote speaker Dan O’Connor has been leading the communication training industry for more than 20 years. Through his bestselling books Say This—Not That and Energy Vampire Slaying: 101; his #1 rated YouTube channel, Communication Training Videos with Dan O’Connor; his popular online course http://www.OnlineCommunicationTraining.com; and his breakthrough proprietary tactical communication learning system, Step Out of the Shadows and Speak; Dan has been setting new benchmarks in training, and transforming the lives of millions of people as well as countless organizations all around the world. Before launching Dan O’Connor Training, Dan’s professional development was laser-focused, helping the customer service divisions of top companies, such as Equitable Financial, JCPenney, and Wells Fargo. Dan divides his time between the United States and Mexico, where he lives just outside of Guadalajara, in San Antonio Tlayacapan, a lakeside village nestled in the Sierra Madres. It is there that Dan lives to spoil his two Springer Spaniels—Maggie Mae, his material girl If you have watched Dan’s videos on the 5 languages of love, appreciation, and respect you’ll know, and the four-legged relationship hero that’s changing the course of communication history: Buddy the Dog. Dan can be reached at [email protected] You can learn more about him and his training on his website, www.DanOConnorTraining.com, or you can call him at 877-570-1573 701-205-4141 if calling from outside the US
Customer Service Training: Electronic Customer Service Module 6
 
01:28
These days business emails and online chat are used more widely than other means of communication. As a customer care professional, how you compose an email reflects your professionalism. This interactive training module on electronic customer service give you the tools and resources you need to succeed.
Views: 148 Telania
Effective Communication Skills Training Video: Deliver Bad News to a Customer (3)
 
03:48
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 Website and free resources http://www.danoconnortraining.com In this video on HOW TO DELIVER BAD NEWS Part 3, world-renowned communication skills expert Dan O'Connor shows you how to tell the customer something he/she doesn't want to hear--in an acceptable manner. Customer service people frequently struggle with delivering bad news, and find themselves referring to "policy" that customers do not care about in the first place. There IS A WAY TO DELIVER BAD NEWS so that the customer is not infuriated. Once again, Dan will give you the words. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before the competition does. For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world. Check out Dan's online class at http://www.onlinecommunicationtraining.com Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/danoconnorlandinghome//store Dan's course: http://www.onlinecommunicationtraining.com/tour   Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In http://www.linkedin.com/company/power-diversity Pintrest: http://www.pinterest.com/danoconnortrain/ Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
How to Communicate Clearly in English for Customer Service and Call Center Jobs
 
09:44
Are you a non-native English speaker who needs better communication skills because you work in customer service, a call center, or technical support? In this video, you'll learn how to communicate clearly in English for customer service and call center jobs. These tips will help you improve your accent if you speak with clients and customers in English and want to make sure they understand you better. Specifically, we'll talk about how to use your voice to speak clearly, how to communicate your meaning through stress and intonation, and why you need to slow down to help the customer understand you better. You'll also learn the importance of showing active listening in English. You don't need to have a perfect accent to communicate clearly with customers and clients in English. For more on these topics, check out these videos: Why We Care About Accents: https://youtu.be/yjN9wF2HbzQ Word Stress in American English: https://youtu.be/vvdFF5PO1G8 How to Use Your Voice and Breath to Sound More Professional: https://youtu.be/bqDDbVQi4C4 Choosing Rising or Falling Intonation: https://youtu.be/JAKw-_s1T90 Why You Need to Slow Down to Reduce Your Accent: https://youtu.be/gkVvy5Jm9VU Five Ways to Show Active Listening in English: https://youtu.be/UaWEAYooP-U How to Sound More Polite Playlist: https://www.youtube.com/playlist?list=PL81YJkck6j1tNmOqVX0sws50pY4hWMPmk #accentadvice 🤗 New here? I’m Kim, and I'm an accent and communication coach from Boston, Massachusetts. 🇺🇸 On this channel, you’ll learn what to say, how to say it, and why it matters. If you want to improve your accent and communication skills in American English, you’re in the right place! I work with motivated non-native English speakers who want to sound more natural in English so that they can achieve their personal and professional goals. I know how important it is to be able to connect with other people in a language that isn’t our first. I speak Spanish fluently and have spent years living in Peru, Chile, and Argentina. I also speak Portuguese conversationally, but I understand much more than I can speak (sound familiar?). 💡 Remember to Subscribe: https://www.youtube.com/c/englishwithkim?sub_confirmation=1 💌 Join the Email Community for Even More Resources: Free accent course: https://soundmorenatural.com Free small talk guide: https://smalltalkguide.com 🖥️ Learn with Me Through My Courses: 30 Days of Intonation: https://30daysofintonation.com Intonation Clinic: https://intonationclinic.com Stress Simplified: https://englishwithkim.com/ss Conversation Anatomy: https://conversationanatomy.com 🙌 Support This Channel: https://ko-fi.com/englishwithkim 👍 Connect with Me Website: https://englishwithkim.com Facebook/Twitter/Pinterest: @EnglishWithKim
Views: 1057 English with Kim
Vogtrv Customer Service Center
 
02:23
The new exclusive Vogt RV Customer Service Center in Fort Worth Texas has the experience, training, knowledge, and resources to keep your wheels rolling. From small towables, large motor coaches, hitch work, tow bar installations, appliances, and accessory installations, we offer a comprehensive list of services to keep you focused on what is important… YOUR RECREATION! Give us a call at 817-668-7801 to schedule your appointment, or fill out the form for us to reach out to you!
Views: 293 Vogt RV Centers
Changi International Airport Singapore: Ron Kaufman customer service training expert
 
00:45
http://www.UpYourService.com - http://www.RonKaufman.com Join Ron Kaufman on the first step in an Uplifting Service adventure beginning at Changi International Airport in Singapore. This customer service training expert, author and consultant is brining you on a 10 flight, 8 city adventure to discover best practices in customer experience, service culture, and uplifting internal and external service. Join Ron on the first step in this incredible worldwide journey! Ron Kaufman is the New York Times bestselling author of "UPLIFTING SERVICE: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet", and is the founder of UP! Your Service. This new culture assessment tool may be useful for you and your team: "Do You Have an Uplifting Service Culture?". It's available at no cost at http://www.UpYourService.com/assessment Visit http://www.UpliftingService.com to read more about Ron's book and access free chapters, resources, and tools. Go to http://www.RonKaufman.com to learn more about Ron, watch a keynote speech, and hear from his clients. Visit http://www.UpYourService.com to learn more about Ron's work around the world and connect with other leaders who deliver uplifting service. Click on http://www.youtube.com/user/RonKaufman/videos to watch more videos of Ron discussing the principles of uplifting service.
Views: 3183 Ron Kaufman
Customer Service For Automotive Dealers - Car Sales Training
 
30:31
Customer Service Ideas and Tips For Today's Automotive Dealer or Salesperson. http://www.thedealerplaybook.com/34 Our Guest Welcome back to The Dealer Playbook Podcast session #34! Our guest today is 30 year automotive vet Mr. Chris Walsh, founder of Vets-Cars and a wealth of knowledge and stories of the constant evolving automotive industry. Chris deliveries a lot of value that in todays market can help keep your team motivated, loyal and most importantly care about the customers. Session Preview - Tips for employee satisfaction - Tips on shifting your dealerships culture - Tips for employee satisfaction. Links/Resources Check out Vets-Cars here. http://www.vets-cars.com Connect with Chris on Facebook here. https://www.facebook.com/chris.walsh.98837?fref=ts Help DPB out and write a quick review. Click here. Will only take a minute. We really appreciate it and want to hear from YOU. Your Turn: Make sure to Click here to subscribe to “The Dealer Playbook”and sound off in the comment section below and let us know whats going on out there! Looking to take your dealerships web strategy to the next level? Click Here: Subscribe to The Dealer Playbook Podcast iTunes: https://itunes.apple.com/ca/podcast/the-dealer-playbook/id857094979?mt=2 Subscribe To The DealerPlaybook YouTube: https://www.youtube.com/user/thedealerplaybook
Views: 810 The Dealer Playbook
Business communication skills training videos: How to Be More Attractive INSTANTLY+ Customer Service
 
06:55
Cyber Week Subscriber-Only Special: VIP All-Access Pass: Access Everything Pay Nothing Ever Again: https://www.danoconnortraining.com/product/all-access-vip-pass/ --~-- https://goo.gl/KHS6fQ *There's still time to join me in my upcoming live online course* https://goo.gl/KHS6fQFREE COMMUNICATION STARTER KIT: https://goo.gl/2cYnPJ FREE "BEST OF" DANGER PHRASES VIDEO: https://goo.gl/rRB1z7 To download your Free Video Series: https://danoconnortraining.com/danoconnorlandinghome//free-communication-skills-training-course-online-danger-phrases-video-series-download/ Want to be seen as more attractive? In this free online effective professional communication skills training course video, you'll learn communication skills strategies that you can use for customer service at work, and for being more attractive in general at home and everywhere else. Being positive and maintaining a positive communication style is not about being optimistic; it's about stating what things are instead of what they aren't. Dan explains further in today's professional communication skills training video here on Youtube. professional tactics you can immediately use both at work and at home to communicate with more power, clarity, and precision. if you're looking for more professional communication skills courses online, with topics that include body language secrets, dealing with difficult people, speaking with power, tact, and finesse, developing a personal compass, effective customer service skills, making presentations, closing the sale and much more, you've found it. This professional English communication training will help you communicate with confidence, tact and finesse by giving you the professional tactics that will help with both personal and professional development. World-renowned communication skills expert Dan O'Connor shows you the secrets to successful communication both at work and at home. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. If you're looking for professional development training from the world's best, Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. For more information, click Dan's link above, or check out all of his videos, books, audios, and other resources at http://www.danoconnortraining.com/training-resources-communication-skills/ Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at [email protected] or call us at 877-570-1573. Please like, share, and comment on this video, and make sure to subscribe to get all Dan's latest videos before your competition does. If you like Dan's YouTube training, you might want to consider Brian Tracy, Leo Gura, Brian Johnson, Les Brown, Tony Robbins, or Evan Carmichael. Then please write me to let me know what you think! For more Communication Skills Training Videos: Dan's online communication skills training classes, communication training workshops, and communication skills training webinars can be enjoyed live or online anywhere in the world. Check out Dan's online class at http://www.onlinecommunicationtraining.com Remember, these are not just professional communication skills training videos! Dan's currently working on his next series, "How to talk to girls," so make sure to subscribe to be the first to know about that series and all Dan's upcoming communication videos. Keep in touch with expert communication trainer Dan O'Connor: Get all his videos: https://danoconnortraining.com/training-resources-communication-skills/ Dan's course: http://www.onlinecommunicationtraining.com/tour Facebook: http://www.facebook.com/communicationtraining Twitter: http://www.twitter.com/evslayer Blog: http://www.danoconnortraining.com/blog Linked-In https://www.linkedin.com/in/danoconnorspeaker Pintrest: http://www.pinterest.com/danoconnortrain/ Google+:https://plus.google.com/u/2/b/100199916299031606704/+DanoconnortrainingVideos/posts YouTube: http://www.youtube.com/powerdiversity Instagram: https://instagram.com/dandanhesyourman Make sure to check out Dan's training resources for the following topics as well: -English listening skills -How to read body language -Communication skills for the telephone -How to deal with difficult people at work -Power phrases and danger phrases for work -Professional telephone skills -Job interview skills -How to deliver bad news to a customer -Communication Skills for Leaders Dan O'Connor Grand PooBah [email protected] 877-570-1573 701-205-4141
Building and Scaling Customer Service Teams
 
01:01:24
For startups and small businesses, customer success and customer retention are arguably more important than generating new sales. But it can be difficult to find the resources and manpower to create a successful customer-facing team. And it can be even more difficult to scale those teams properly as a business grows. In this recored live stream, we go from soup to nuts on customer support and service, and share actionable best practices for aligning your team for success, no matter how large your business. Stay connected to our community! Subscribe- http://www.youtube.com/subscription_center?add_user=gnrlassembly GA Facebook- https://www.facebook.com/gnrlassembly GA Twitter- https://twitter.com/GA GA LinkedIn- https://www.linkedin.com/company/general-assemb-ly GA Online- https://generalassemb.ly/ At General Assembly, we are creating a global community of individuals empowered to pursue work they love, by offering full-time immersive programs, long-form courses, and classes and workshops on the most relevant skills of the 21st century – from web development and user experience design, to business fundamentals, to data science, to product management and digital marketing. Established in early 2011 as an innovative community in New York City for entrepreneurs and startup companies, General Assembly is an educational institution that transforms thinkers into creators through education in technology, business and design at fourteen campuses across four continents.
Views: 929 General Assembly

Existentialism essay thesis example
Essay on freedom writers diary entries
Bridled nailtail wallaby classification essay
January 2014 visa bulletin analysis essay
Essay tungkol sa wika